FAQs

Shipping

How do you ship?

All orders are shipped by USPS First Class Mail or USPS Priority Mail. All prints and cards are mailed flat. If you order multiple items in one order, I do my best to make sure all items are shipped together in the same package.

How long will it take to receive my order?

All orders will be shipped out 1-3 business days after your payment has successfully cleared. Please allow 5-7 business days after the shipping date to receive your order.

How much does shipping cost?

Shipping is calculated by the weight of the package. Shipping ranges from $4.00 to $10.00 depending on the items ordered. All shipping is charged at cost.

Do you ship internationally?

Yes! I offer shipping to Canada, Europe, and Russia. International shipping ranges from $15.00 to $25.00. Customers are responsible for customs fees and/or import taxes.

Please allow up to 15 days from the date of shipment to receive your order. Tracking may not be available.

If you reside in a country that is not listed above, but you would like to make a purchase, please contact me. I would love to discuss how to get a package to you!

Can I send an order as a gift to someone else?

Yes! To include a note with your order, click on your cart. At the bottom, there should be a link that says "Add instructions for seller." Type your message here. Also, make sure to put the other person’s address in the “Shipping Address” section during checkout.

Returns & Exchanges

Do you accept returns and/or exchanges?

I take great care to ensure that your package arrives safely and in tip-top shape. If you are not 100% happy with your order, for whatever reason, please contact me within 7 days of receiving your package. I handle returns, refunds, and exchanges on a case-by-case basis. Customers may be responsible for paying return shipping fees.

Sales of original and custom work are not refundable.

Custom Work

Do you accept commissions (custom work)?

Yes! I am currently accepting commissions. If you are interested in a unique art piece or item, please contact me via the form on my website. I look forward to hearing from you!

Do you do any freelance work (for business, books, etc.)?

Yes! I am open for freelance work, whether it's illustrating a label for your product or bringing a storybook to life. Please contact me to discuss your project.

Email List

How do I subscribe to your email list?

I'm so excited for you to join my Newsletter! Click here to subscribe to my email list. You'll receive an email with a code for 10% off your first order.

I subscribed to your email list, but never received any emails. What do I do?

Make sure to confirm your subscription, otherwise you won't be added to the list for security reasons. If you did confirm your subscription and still haven't received an email, please contact me. I'll be happy to add you to the list.

Privacy Policy

What is your privacy policy?

Click here to view my privacy policy.

Copyright Notice

© Copyright 2021 Mackenzie Myrick, LLC. All Rights Reserved.
Permission must be granted to use all or part of an artwork. This artwork may not be sold, duplicated on other websites, incorporated in commercial products, or used for promotional purposes in any manner without my express written permission. Legal action may be taken if these terms are not followed.